Consumer Has No "Ascertainable Loss" under Consumer Fraud Act Where His Product Performed Throughout Warranty Period

Cars -- like diamonds -- are forever.  Or so we'd like to think.  I used to have a vintage Mercedes that I bought for $4,000.  I loved to sit in that car.  Of course, that's all I could do with it.  It never really ran.  But I looked fantastic in it, sitting in my garage.  My friends used to say it looked like a sedan a Latin American dictator would be assassinated in -- which was fitting, since it killed me to junk that car (which, it turns out, was held together with Bondo).

Gilbert Noble, no doubt, knows what I mean.  He bought a 1999 Porsche 911 Carrera Coupe in 2005.  It was already out of warranty (4 years/50,000 miles).  The 1999 911 was the first year that Porsche began equipping their products with a water-cooled engine.  Gilbert used his car for about a year, when he started noticing smoke billowing from the tailpipe.  It turns out that antifreeze had leaked into the car's oil through a defective cylinder, irreparably damaging the engine.

Gilbert wrote Porsche.  Porsche said, "Sorry, you didn't buy the car from us, and it was out of warranty when you bought it."  So Gilbert sued Porsche, asserting two causes of action:  (1) strict liability, and (2) violation of New Jersey's Consumer Fraud Act.  The court dismissed his claim on the pleadings.  Noble v. Porsche Cars North America, Inc., 2010 WL 606305 (D.N.J. Feb. 19, 2010).

The court made easy work of Gilbert's strict liability claim, holding that it was barred by the economic loss doctrine, which "bars tort claims for harm sustained to the product alone, as opposed to harm to persons or other property damage."  Id. at *3.

The claim under New Jersey's Consumer Fraud Act ("CFA") was more difficult.  There are three elements to a CFA claim:  (1) unlawful conduct, (2) an ascertainable loss, and (3) a causal relationship between the two.  The court held that, under New Jersey law, "a plaintiff cannot maintain an action under New Jersey's CFA when the only allegation is that the defendant 'provided a part -- alleged to be substandard -- that outperforms the warranty provided."  Id. at *4.  To hold that the CFA covers parts failures beyond the warranty period "'would be tantamount to rewriting that part of [the] contract which defined the length and scope of the warranty period . . . [which] would also have a tendency to extend those warranty programs for the entire life of the vehicle.'"  Id. (citation omitted).

Gilbert (and I) learned a valuable lesson:  nothing lasts forever, and when you buy a used product outside of the warranty period, you bear the risk that the product will no longer work.  That's how you can buy a Mercedes for $4,000, or a Porsche 911 for whatever Gilbert paid for it. 

How Much Is That Doggy in the Window Worth if He Came from a Puppy Mill?

 

 

New Yorkers always warn: "Don't buy a dog at a pet store!  They all come from puppy mills, are sick, and were raised in deplorable conditions."

But I bought my dog at a mall pet store.  I wasn't shopping for a dog nearly two years ago when Ted came into my life.  But decisions have consequences, and the decision to kill time at a pet store while waiting for friends to arrive for dinner at a nearby restaurant resulted in me sharing my apartment with Mr. Ted E. Bear.

I didn't know much about where he came from.  His papers said a farm in Missouri, my home state.

And frankly, I didn't care.  Although I sincerely hoped he had not come from a puppy mill, he had a very chill personality and I could tell we would get along well together.  If he had the croup and I had to pay for a vet visit, so be it.  (Thankfully, he didn't.)

Given this experience, I read Martinelli v. Petland, Inc., 2010 WL 376921 (D. Ariz. Jan. 26, 2010) with great interest.  In Martinelli, 32 plaintiffs brought a class action against Petland, alleging that they defrauded consumers by selling sick dogs that were raised in puppy mills while representing to the public that the puppies were "healthy," "the finest available," bred by "professional and hobby breeders who have years of experience in raising quality family pets," and "bred under safe and humane conditions by a reputable breeder with proper canine husbandry practices."  Plaintiffs plead causes of action under RICO, state consumer protection statutes, and unjust enrichment.

The court in Martinelli dismissed all but two plaintiffs' RICO and consumer protection claims for failure to adequately plead causation.  The complaint was chock full of allegedly fraudulent statements made by Petland and the breeder, The Hunte Corporation, on websites and in written materials.  Conspicuously absent from the complaint, however, were allegations saying that these statements caused them to make their purchase.  The court noted that "not a single Plaintiff has alleged that he or she ever visited Defendants' websites, received Defendants' written brochures, or relied on a written health certificate or warranty."  Id. at *3.

The court held that "absent some allegation of reliance, Plaintiffs have not pled a 'direct and proximate causal relationship' between Plaintiffs' injuries and [the] purported fraudulent scheme."  Id.  The plaintiffs argued that causation should be inferred as a matter of common sense, as no one would want to purchase defective goods.  But the court noted that even if plaintiffs had received the alleged misrepresentations, the court could not presume that they were material to the plaintiffs' decisions to purchase the animals:

[T]here is no single, common-sense reason for a puppy purchase.  A person might buy a puppy because he falls in love with it in the store window, he has heard it will make a good guard dog, he likes the price, he is referred to the store by a friend, or he finds the store convenient.  It is not necessarily true that every purchaser would base his or her decision on the fact that the puppy was "the finest available" or was bred by professional, hobby, or USDA-approved breeders -- key misrepresentations identified in the amended complaint.

In making their common-sense causation argument, Plaintiffs focus exclusively on the health of the puppies, asserting that "it is illogical that Plaintiffs would purchase their sickly or dying puppy mill puppy absent a misrepresentation as to its health. . . . A person who falls in love with a puppy in the store window might well purchase the puppy in the absence of any representation concerning its health.  However unwise, some people may even buy a sick puppy in order to provide it a good home and nurse it back to health.  It simply cannot be said that a representation concerning the puppy's health is obviously relied on in the same way that a consumer looking for car wax relies on the product's label as "car wax" or in the same way that a person paying for a tax service relies on the assumption that the service will be available.  Plaintiffs conspicuously have failed to allege that they relied on representations concerning the puppies' health, and the Court cannot assume that such representations were the reason Plaintiffs purchased the puppies.

Id. at *4 (citations omitted).

The court dismissed the RICO claims of all plaintiffs except two -- Plaintiffs Moskow and Galatis -- who alleged reliance upon oral representations made by Petland (but not the breeder, Hunte).  Plaintiff Galatis allegedly was specifically reassured by a Petland employee that the puppy was healthy and "(1) it had never been sick, (2) was up to date on his shots, (3) was not hypoglycemic, and (4) was lethargic and quiet only because he was stuck in a cage all day long."  Id. at *5.  Plaintiff Moskow asked whether his puppy was from a puppy mill and he was assured that it was not.  The court held that these oral representations were part of the scheme alleged in the complaint, and it inferred that plaintiffs had relied upon them in making their purchase.  Thus, the RICO claim survived for Plaintiffs Moskow and Galatis.

The court applied the same analysis to the Rule 9(b) challenge to the complaint and to the state consumer protection act claims.  The generic allegations of the vast majority of the plaintiffs failed to sufficiently plead causation:

Plaintiffs assert that reliance is not an element of many state consumer protection claims.  But plaintiffs do not dispute that causation is an essential element.  Indeed, "whether it be termed an issue of reliance or an issue of proximate cause, an appropriate rule is that where the defendant is alleged to have made material misrepresentations or misstatements, there must be a cause and effect relationship between the defendant's acts and the plaintiff's injuries.  Thus, regardless of whether reliance is a required element under state consumer protection statutes, Plaintiffs "must at least allege that they were exposed to the offensive conduct."  Plaintiffs other than Moskow and Galatis have made no such allegation.

Id. at *9 (citations omitted).

The court thus dismissed the state consumer protection claims except for Plaintiff Moskow's claim under the Maine consumer protection act.  (Plaintiff Galatis was from Massachusetts, but the Massachusetts act had not been pled in the amended complaint.)  It also dismissed the unjust enrichment claims for all plaintiffs except Moskow and Galatis; because the two had adequately pled a fraud-based claim, the unjust enrichment claim could stand, the court held.

Finally, the court rejected the defendant's assertion of the economic loss doctrine as a defense to the claims.  Petland argued that because plaintiffs allegedly received damaged goods, they therefore were asserting typical warranty claims that give rise to purely economic loss.  The court disagreed, observing that plaintiffs were seeking damages for being fraudulently induced into entering into the sales contract.

Martinelli is an interesting decision because it parses through the possible motivations underlying the purchase decision and holds that, after already having been given one chance to amend the complaint, a plaintiff cannot plead consumer fraud or RICO without pleading a causal connection between the allegedly fraudulent statements and the reason he made the purchase.  Because this is an essential element of each class member's claim, it seems clear that individual issues would predominate a trial, making class certification unlikely. 

California Federal Court Grants Summary Judgment to HP in Class Action over Printer Ink Cartridges

Sometimes if you shake them, you can coax a few more pages out of them.

No, not associates.  Printer ink cartridges. 

It's hardly news to those of us who actually change printer cartridges that there's some little bit of ink left in there.  We've all tried to coax it out when trying to print a last-minute brief or presentation and we've forgotten to stock up on backup cartridges.  And, at least intellectually, we know that extra bit of ink is in there to keep us from ruining the printer by running it completely dry, as we otherwise would if left to our own devices.

But who would've thought you could make a federal case about it?  Apparently at least one California resident.

In Baggett v. Hewlett-Packard Co., Case No. SACV 07-0667 AG (RNBx), Slip op. (C.D. Cal. Sept. 29, 2009), plaintiff brought a putative class action against HP because its laser jet printers shut down printer operations before the toner cartridges are really empty.  According to plaintiff, the average amount of toner left in the cartridge was 9% for Black, 26% for Cyan, 30% for Magenta, and 19% for Yellow.  The User Manual did not disclose that toner would remain in the cartridges when they reached "empty," but rather advised that the cartridges would yield up to 2,000 color pages.  Plaintiff sued for trespass to chattels, conversion, violation of the Unfair Competition Law, and fraudulent concealment.  The court granted the defendant's motion for summary judgment, thus mooting plaintiff's motion for class certification.

The court granted summary judgment on the trespass to chattels and conversion counts, applying the economic loss doctrine, which "requires a purchaser to recover in contract, and not tort, for 'purely economic loss due to disappointed expectations, unless he can demonstrate harm above and beyond a broken contractual promise.'"  Slip op. at 3 (citation omitted).  The purpose of the rule is to ensure that the law of sales is not overrun by tort law.  Id.  The court rejected plaintiff's argument that the rule did not apply to intentional torts.  Id. at 4.

The court also rejected plaintiff's UCL claim, finding that the fact that he might have been able to print more pages with his original cartridge if HP had not instituted its automatic "hard stop" was irrelevant.  Id. at 5-6.  Rather, Plaintiff was promised the ability to print up to 2,000 color pages, which he apparently could do.  As such, "Plaintiff received exactly what he paid for, and his "loss" of toner beyond that which he was promised cannot confer standing under the UCL.

Finally, the court considered and rejected plaintiff''s fraudulent concealment theory, which was based on the computer providing messages that toner must be replaced and the manufacturer failing to disclose that cartridges still contain "'a significant amount of toner'" when that message comes on.  Id. at 6-7 (citation omitted).  The court noted that "at no point did HP represent to Plaintiff that no toner remained in the cartridge," and observed that:

Under California law, a defendant can only be held liable for an omission where it is 'contrary to a representation actually made by the defendant, or an omission of fact the defendant was obligated to disclose.'"

Id. at 7 (citations omitted).

Because all of Plaintiff's causes of action had run dry, the court dismissed the case, holding that plaintiff's motion for class certification was moot.

 

The Economic Loss Doctrine Is Alive and Well in Tennessee and Kentucky

Two recent decisions from neighboring states offer important insights into the economic loss doctrine. 

In Lincoln General Ins. Co. v. Detroit Diesel Corp., No. M2008-10427-SC-R23-CQ (Tenn. Aug. 21, 2009), the Tennessee Supreme Court for the first time answered the question whether the economic loss doctrine was part of Tennessee law.  In Lincoln General, an insurer sued the manufacturer of a bus and the manufacturer of the bus engine for monies that the insurer had paid to its insured after the engine caught fire and destroyed the bus.  Only the bus had been destroyed; there was no injury to people or other property.

The federal district court that had been adjudicating the case certified this question to the Tennessee Supremes:  "Does Tennessee law recognize an exception to the economic loss doctrine under which recovery in tort is possible for damage to the defective product itself when the defect renders the product unreasonably dangerous and causes the damage by means of a sudden, calamitous event?"

The court's decision in Lincoln General has a good discussion of the seminal U.S. Supreme Court case on the economic loss doctrine, East River Steamship Corp. v. Transamerica Delaval, Inc., 476 U.S. 858 (1986).  It also does an excellent job of collecting cases that have interpreted that decision.

After a discussion of the doctrine's purpose in preserving the risk allocation inherent in the contract-based warranty causes of action, the Lincoln General court considered the plaintiff's argument that where the machine suffers a catastrophic failure that, but for the grace of God, could have seriously injured or killed someone, an exception to the economic loss doctrine should apply so that tort theories could be pled and the deterrence interests of tort law could be satisfied.  

The court concluded that a buyer who suffers a catastrophic failure that only injures the product itself is still in the same position as a buyer who bought a product that simply does not work, and thus the parties' allocation of risk should be respected.  Moreover, the court reasoned, it would be difficult for courts to apply a rule that focuses on the degree of risk and how the product was damaged.  "[D]eterrence is adequately promoted by existing law that permits tort recovery for personal injury and damage to property other than the product itself" because the manufacturer cannot predict that the damage his product will cause will not include personal injuries and property damage," the court held.  It also noted that this holding is consistent with Restatement (Second) of Torts Section 21.

Accordingly, the court suggested that the negligence and strict liability claims could not proceed under the economic loss doctrine.

An intermediate appellate court in Kentucky was faced with a somewhat different question in Industrial Risk Insurers v. Giddings & Lewis, Inc., No. 2007-CA-0012163-MR (Ky. App. Aug. 21, 2009).  There, the insured had bought a special lathe, two machining centers, and a material handling system from the defendant.  In using the lathe's clamp -- which weighed 1,500 pounds -- to hold blocks of metal weighing up to several hundred pounds, the whole thing collapsed, causing damage not only to the lathe itself, but also to the machining centers and the material handling system.

The Industrial Risk court first concluded that Kentucky law recognizes the economic loss doctrine.  It then considered whether there should be an exception where the loss results from a catastrophic event that could have harmed other people or property.  The court held that Kentucky law recognizes no such exception.

The court next considered what causes of action were eliminated by the economic loss doctrine.  The answer to this question mattered to the plaintiff because the statute of limitations had run on the implied warranty claim.  The court held that one must look to the source of the duty (rather than the harm the product caused), and that the economic loss doctrine only precludes claims whose duties "arise" out of contract.  Thus, the court concluded, the negligence and warranty claims were contractual in nature and were precluded by the economic loss doctrine.  But the duties for the negligent misrepresentation and fraud claims arise out of common law duties not to deceive and thus are not subject to the economic loss doctrine, the court held.  The court remanded the case to the trial court for a jury's determination of whether the lathe, two machining centers, and the material handling system were properly considered "one product" so that it could be said that the "product" only injured "itself," or whether they were separate products (in which case the plaintiff could recover for harm to the two machining centers and the material handling system as "other property").

These cases demonstrate the difficulties in applying the economic loss doctrine in practice.  It also should be noted that these cases involved commercial sellers and purchasers.  The conclusions reached in these cases should not be assumed to be the ones that would have been reached if one of the parties were a consumer who bought the product under a contract of adhesion.

Federal Court Applies Economic Loss Doctrine to Dismiss Class Action

How far should the duty to avoid negligent harm to another run?  Courts have struggled with this question for as long as there has been tort law.

Recently, a federal court faced this question in TS & C Investments, LLC v. Beusa Energy, Inc., 2009 WL 259675 (W.D. La. Feb. 2, 2009).  There, plaintiffs alleged the defendants were responsible for an oil well blowout near an Interstate highway.  Plaintiffs were businesses who sought to represent a class of businesses that lost money when the Interstate was shut down to address the blowout.  Plaintiffs argued that the defendants should have foreseen, when they placed the oil well near the Interstate, that businesses would be harmed if they negligently caused a blowout.

The defendants moved to dismiss, arguing that the plaintiffs' claims were barred by the economic loss doctrine.  The doctrine, articulated in Robins Dry Dock v. Flint, 275 U.S. 303 (1927), is a prudential limit on tort liability and holds that a negligent tortfeasor's liability does not extend to economic loss not associated with physical injury or property damage.   The rule prevents limitless liability for tortfeasors and prevents litigation of speculative harm.

The Louisiana Supreme Court had adopted the economic loss doctrine in a maritime context, but had not incorporated it into the state's common law for tort.  Thus, the court was forced to make an Erie guess as to whether the economic loss doctrine would be the law of Louisiana.  An intermediate appeals court had recognized and applied the doctrine, as had another federal court sitting in diversity.

Thus, "there has been a trend among both Louisiana state and federal courts not to permit the recovery of indirect economic losses caused by a negligent injury to property, both in the maritime and non-maritime contexts, and in contractual and non-contractual settings.  Certain of these cases couch the policy determination within the rhetoric of a duty-risk analysis; others do not."  Id. at *7.

The court predicted that Louisiana would apply the economic loss doctrine, and thus granted the motion to dismiss on policy grounds:

This Court does not find today that the plaintiffs in this matter were not impacted.  Indeed, this Court is cognizant of the impact on the businesses in question resulting from the closure of I-10.  However, this Court must give force and effect to the policy considerations set forth by the courts in Louisiana that have considered the issue.  Indeed, were this Court to permit claims for purely economic damages to go forward under these circumstances, could not an argument be made that anytime the interstate is closed due to an accident of any nature, those businesses along that span of the interstate, and all of their impacted suppliers, could seek economic damages occasioned by the interstate's closure on grounds that those drivers owed a duty to those businesses located several miles away but along the interstate?

Id. at 9.