A Few Thoughts on AmEx 3

In AT&T Mobility v. Concepcion, the U.S. Supreme Court last term held that the Federal Arbitration Act preempted California common law deeming class action arbitration waivers in consumer contracts unconscionable.  Since that time, a number of courts -- many of them in California -- have sought to distinguish Concepcion and otherwise wriggle free from its holding.

Last week a two-judge panel of the Second Circuit issued a third decision in In re American Express Merchants' Litigation, 2012 WL 284518 (2d Cir. Feb. 1, 2012), an antitrust tying case challenging the defendant's pricing for members' use of charge cards, credit cards, and debit cards with affiliated merchants.  Some will consider the opinion in AmEx 3 a roadmap for avoiding what some have described as the "harsh effect" of Concepcion in consumer fraud litigation.  But AmEx 3 has important limitations.  It also is instructive for product sellers who may be reevaluating their consumer contracts.

The key fact to note about AmEx 3 is that it involved an underlying federal statute:  the antitrust statute.  Thus, the "preemptive" effect of the FAA had to be balanced against the legislative objectives of the other federal statute at issue, the antitrust statute.

This is a very important fact.  Even the two-judge panel in AmEx 3 recognized that this was a very different situation from what was at issue in Concepcion:  namely, state common law that was conflicting with the Federal Arbitration Act.  See AmEx 3, 2012 WL 284518 at *8 ("Concepcion plainly offers a path for analyzing whether a state contract law is preempted by the FAA.  Here, however, our holding rests squarely on a 'vindication of statutory rights analysis, which is part of the federal substantive law of arbitrability.'") (citation omitted).  The panel in AmEx 3 clearly understood that its analysis (applying the FAA to a federal statute) could not be applied to invalidate a federally-recognized arbitration provision where the underlying right being enforced was one of state law.

The AmEx 3 court's analysis of the applicable federal principles was relatively straightforward.  The antitrust statute creates statutory rights that should be enforced.  Sometimes, "the class action device is the only economically rational alternative when a large group of individuals or entities has suffered an alleged wrong, but the damages due to any single individual or entity are too small to justify bringing an individual action."  Id.  

The court recognized that "[a]rbitration is also recognized as an effective vehicle for vindicating statutory rights, but only 'so long as the prospective litigant may effectively vindicate its statutory cause of action in the arbitral forum."  Id. at *9 (citing Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473 U.S. 614 (1985) and its dicta that where the agreement precludes the right to pursue statutory antitrust remedies, the court would condemn it as against public policy).  See also id. at *10-*11 (citing Green Tree Financial Corp.-Alabama v. Randolph, 531 U.S. 79 (2000), for the proposition that large arbitration costs could prevent a litigant from vindicating her federal statutory rights in an arbitral forum).

Here was the crux of the matter for the court in AmEx 3:  plaintiffs' expert testified that although the average four-year loss suffered by a plaintiff was $1,751 (or $5,252 when trebled), and the largest four year loss might be expected to be $12,850 (or $38,549 when trebled), the cost of an expert to help a plaintiff prove its claim would fall between $300,000 and $2 million.  In effect, no individual plaintiff could be expected to assert its claims because to do so simply was not cost-effective.  The court concluded that the class action waiver in the arbitration agreement thus made it unlikely that the statutory rights granted under the federal antitrust act would be asserted at all:

Thus, as the class action waiver in this case precludes plaintiffs from enforcing their statutory rights, we find the arbitration provision to be unenforceable.  We again emphasize our holding comes with caveats.  Our decision in no way relies upon the status of plaintiffs as "small" merchants.  We rely instead on the need for plaintiffs to have the opportunity to vindicate their statutory rights.

We do not hold today that class action waivers in arbitration agreements are per se unenforceable, or even that they are per se unenforceable in the context of antitrust actions.  Rather, as demonstrated by the different outcomes in our sister Circuits, we hold that each waiver must be considered on its own merits, based on its own record, and governed with a healthy regard for the fact that the FAA "is a congressional declaration of a liberal federal policy favoring arbitration agreements."

Id. at *13-*14 (citations omitted).  The court was clear that the party opposing arbitration bears a heavy burden of proving that enforcement of the arbitration clause will make it impossible to enforce the statutory rights granted by the underlying federal statute.  See id. at *8, *11.

The court concluded that under Concepcion and Stolt-Nielsen, it had no power to order the defendant to engage in class action arbitration where it had not agreed to do so.  Therefore, the court remanded the case to the district court with the instruction to deny the defendant's motion to compel arbitration, leaving the plaintiffs the avenue of attempting to pursue a class action in a judicial forum.

As is demonstrated above, the fact that there was a federal statute at issue in this case makes it fundamentally different from a state-law consumer fraud case like Concepcion.  And yet, for those companies taking a second look at their arbitration provisions, AmEx 3 certainly provides some encouragement for including in such agreements some cost-sharing or cost-shifting mechanisms, evidentiary presumptions, or other rules that make it less expensive for potential claimants to litigate an individual claim in arbitration.  Indeed, many of those decisions that are refusing to apply Concepcion in the consumer context appear to do so because of a belief that individual claims cannot be affordably prosecuted in arbitration.  The more that the arbitration agreement can minimize transaction costs and guarantee some reasonable settlement offer or other form of recovery, the more effectively such "negative value class action" arguments can be addressed.

California Court Avoids Concepcion By Voiding Entire Arbitration Clause

What is it about the People's Republic of California that makes one feel as if everything he learned in law school is exactly wrong? 

Get this:  a guy walks into a car dealership.  He buys a used car -- A USED MERCEDES BENZ WORTH NEARLY $50,000 -- AND HE DOESN'T READ THE CONTRACT!!!!!  The contract has an arbitration provision.  It's at the end of the contract -- where you'd expect an arbitration provision to be, since you'd logically discuss all of the contract terms and required performances first, before discussing what happens if the whole deal breaks down.  It isn't in 16-point type, but it's in a box entitled "ARBITRATION CLAUSE" and captioned with the admonition to "PLEASE REVIEW -- IMPORTANT -- AFFECTS YOUR LEGAL RIGHTS."  And remember, it's a guy who doesn't care enough about his $50,000 purchase to even read the contract.  Absent something extraordinarily awful in the substance of the arbitration provision, those of you who didn't sleep through first year contracts class would assume that the arbitration provision would be enforceable, right?

Not in the PRC, my friend!  California's Second District Court of Appeal just issued an opinion holding that such an arbitration provision was procedurally unconscionable.  Why?  Well, first because it was a contract of adhesion:  the poor fellow spending $50,000 wasn't allowed to negotiate the terms of the clause he didn't read, and it wasn't clear that he could go elsewhere and spend $50,000 on a used (er, "pre-owned") car with a dealer who wouldn't also insist on an arbitration clause.  (No, I'm not twisted enough to make this stuff up.)  Second, the clause's location on the back page of the contract made it unnoticeable to the guy who didn't bother reading the contract in the first place.  See Sanchez v. Valencia Holding Company, 2011 WL 5027488 (Cal. App. 2d Dist. Oct. 24, 2011).

I suppose if you're a used (er, "pre-owned") car dealer in California after Sanchez, you should put your arbitration provision on the front page of the contract, hold a gun to your customer's head while he reads it, and then offer him the option of paying $10,000 more for the car if he wants it without an arbitration provision.

Was Sanchez really just a nutty opinion, or was there something else going on?  Well, earlier this year the US Supreme Court decided AT&T Mobility v. Concepcion, 131 S. Ct. 1740 (2011), in which it held that the PRC could not invalidate class action waivers as a condition to enforcing arbitration provisions.  The Supreme Court stressed enforcing the parties' agreement as written, and if the defendant had not agreed to arbitrate a class action, the PRC could not force it to.

The arbitration clause at issue in Sanchez had a class action waiver provision.  In fact, that provision said that if the class action waiver was held to be unenforceable, the whole arbitration provision was unenforceable.  That's hardly unreasonable for a defendant that wanted to make clear it was not consenting to adjudicating class actions through the arbitration process.

The trial court had held that the class action waiver was unenforceable under California law and, based on this "poison pill" provision, refused to enforce the arbitration clause.  Subsequently, Concepcion came down, making the class action waiver enforceable.  

The Court of Appeal in Sanchez refused to consider whether the class action waiver was enforceable.  Instead, it skinned the cat a different way, by declaring the entire arbitration provision to be unconscionable, thus allowing for a potential class action to proceed in state court.

Aside from "procedural unconscionability," the court in Sanchez also identified four ways in which the arbitration provision was purportedly "substantively unconscionable."

First, the court found unconscionable the provision that allowed for either party to appeal if the award was $0 or over $100,000.  Despite the fact that this provision, as drafted, would benefit a customer who recovered nothing, the court held that it really benefitted the seller unfairly.  Remember, of course, that the used (er, "pre-owned") car was worth a little less than $50,000.  So the $100,000 threshold was more than two times the value of the car.  Nevertheless, the court (citing cases that had thresholds of $25,000 and $50,000) held that the clause was unconscionable because the dealer's obligations under various consumer laws could lead to awards well in excess of $100,000.  "A truly bilateral clause would allow a buyer to appeal an award below $100,000," the court concluded.

Second, the court held that it was unconscionably one-sided to allow an appeal if the arbitrator issued an award containing injunctive relief, since injunctive relief likely would only be issued against the dealer. 

Of course, the third independent reason the court held the arbitration provision substantively unconscionable was that it preserved and exempted from arbitration the dealer's -- and only the dealer's -- self-help remedies, such as repossessing the car.  "As several courts have held, arbitration provisions are unconscionable if they provide for the arbitration of claims most likely to be brought by the weaker party but exempt from arbitration claims most likely to be filed by the stronger party," the court reasoned.

Reasons two and three, however, leave the dealer on the horns of a dilemma.  If it can't use self-help to preserve the status quo (and the car itself), then it may well need to seek preliminary injunctive relief in arbitration to do so.  That, of course, would make the appeal rights truly two-sided.  But the court did not consider this, and was unwilling to invalidate just one provision, like the self-help provision.

Fourth, the court found the fee clauses in the appeal provision to unfairly benefit the dealer.  The arbitration provision allowed either party to seek an appeal to a three-arbitrator panel if it recovered nothing.  "The appealing party requesting a new arbitration shall be responsible for the filing fee and other arbitration costs subject to a final determination by the arbitrators of a fair apportionment of costs."  The Sanchez court noted that under California's Consumer Legal Remedies Act, a consumer does not have to pay arbitration costs or fees that she cannot afford or that are prohibitively high.  It held that having the appealing party -- who may be the consumer -- advance both side's costs violated this provision, in part because there was no procedure in place for the party to challenge his ability to pay.

The court refused to simply strike those clauses it found unconscionable; rather, it held the entire arbitration agreement to be unconscionable.  In doing so, it achieved the same result as the trial court, which had been effectively overruled by the US Supreme Court in Concepcion.

After Concepcion, many journalists and commentators questioned whether that decision spelled the end of consumer class actions.  Sanchez suggests that -- at least in California -- it may not.

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So naturally, I was extremely honored to be asked to participate in their latest Special Feature:  a symposium on the future of class action lawsuits after this past momentous Supreme Court term that gave us Wal-Mark v. DukesAT&T Mobility v. Concepcion, and Smith v. Bayer Corp.  The contributors are all first-rate, and include some friends I've developed through blogging:  Andrew Trask and Ted Frank.  You find all of the posts here, and my recently-issued post is here

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